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Care Testimonials

12th Apr 2022

What People Say About Us 

Are you considering care in the daytime for your mum or dad but want to know more about what people say about Bridgewater Day Care Centre in Golborne?

We love nothing more than getting compliments back from our clients and their families and we want to thank our wonderful Care and support team for all their hard work, compassion and dedication every day.
We are also very touched to receive feedback from loved ones when sadly someone can no longer attend our Centre due to illness or when someone passes.  It is our pleasure and privilege to support all of our clients and an emotional time for all of us when this happens. It means a lot to us and our Care & Support team to be able to support the client and their families at such a difficult time. Person-centred care, dignity and respect are very important to us.
Thank you to all the families who take the time to send us all the lovely cards, letters, emails, flowers and chocolates. We really do feel appreciated and it means so much to us all.
Here are some of the lovely and very touching testimonials that we have been privileged to receive from our clients recently :
Barbara at Bridgewater Day Care Centre
“Mum started going to Bridgewater Day Care shortly after she was diagnosed with Alzheimer’s. Initially mum was apprehensive but Lisa and her lovely staff made mum feel really welcome and mum enjoyed going.  The Day Centre is always very welcoming, full of fun and laughter. Initially mum attended weekly but then asked if she could go twice weekly on the days our family didn’t visit her.

As time went on mum’s short term memory deteriorated so much that she was unable to tell us what she had done at the centre or what she had eaten that day. On mentioning this to Lisa she immediately provided a notebook that would be written up at each visit telling us what mum had done that day and what she had eaten.  This enabled us to be able to talk to mum about her day.

Mum’s condition further deteriorated and it was becoming very difficult for us but more importantly for mum to shower. Lisa arranged for mum to have a weekly bath at the centre,  the carers really pampered her, letting her soak in the bath and doing her hair making her feel really special. They even washed and dried the clothes she was wearing prior to her bath. 

Sadly mum has had to go into long term residential care following several falls, Lisa and another carer came to mum’s house the night before to wish her well and have stayed in touch since, asking for updates on mum.

I cannot praise the Day Centre highly enough and firmly believe that the care and socialisation mum received at the centre helped to keep her in the community for much longer.”

(Daughter, Alison about her mum Barbara.) April 2022

 
” To all staff at Bridgewater, your kindness and generosity mean so much. Thank you for all your loving care and attention given to Brian. “ ( Sue Lord )
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” Tina and Michelle & family would like to thank you all for everything you all did for mum. You are all so caring and lovely and do an amazing job. Mum ( Ellen) could not praise you enough and loved spending time with you all and she had lots of friends there. As you all know mum loved a good laugh and gossip but that’s what made mum. She was an amazing person and loved by everyone. She will be missed. Our world. xxx “
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“To Lisa & Girls, Thank you so much for taking care of Barry and making his days with you so enjoyable. Loads of love Ann xxx “
 
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” To Lisa & staff, Thank you for looking after Jenny and giving her a good laugh and lots of care. Wish you all well and will keep in touch. I only wish we had heard of your Day centre before she would have been visiting you from the start of her illness.”( Shirley & family ) 
 
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To find out more about our wonderful space or to book a free 2-hour taster session, please contact our friendly Care & Support team :

Tel:01942 723 115 

Email:info@bridgewaterdaycare.co.uk